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(based on 1 review)
Reviewed by 1 customer
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Broke in 3 years
from Canton, Ga
About Me Professional
Comments about Monte Carlo 5CY60RB, Cyclone Roman Bronze Energy Star 60" Outdoor Ceiling Fan:
I bought this fan 3 years ago. It stopped working (won't turn off) and now Monte Carlo won't make good on the "lifetime" guarantee. I even tried to turn off via the pull cord which I had to get a 8 foot step ladder to reach the fan since its 12' in the air. Customer service is telling me its not the fan and insisting its the remote control but the remote control is a Monte Carlo . The fan won't work with another brand remote.I told Monte Carlo this to which they had no response. "When you charge top notch pricing for a supposedly top notch product, you should back it with top notch service. They have chose to do otherwise and I will tell everyone I know to never buy a Monte Carlo product.
Bottom Line No, I would not recommend this to a friend
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Reviewed by Del Mar
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