Savoy House DR-18-SN 18" Downrod, Satin Nickel

We offer Free Shipping for most orders over $40 to anywhere in the 48 Continental United States, and flat-rate $7.99 shipping on all orders under $40! Shop today!

Please note there are additional shipping charges for all shipments outside of the Continental United States. Call 1-(800) 724-5501 or email sales@delmarfans.com for a international shipping quote.

Upgraded shipping, Next Day Air, or Second Day Air is offered through Fed-Ex for an additional charge. Call 1-(800) 724-5501 or email sales@delmarfans.com for an upgraded shipping quote.

Large Order Deliveries

When placing a large ceiling fan or outdoor lighting order, it is sometimes necessary to combine all of the products on one or multiple pallets. These pallets are then shrink wrapped, labeled, and delivered directly to the ship-to address specified.

At your request, all products will be "Side Marked" with locations that you specify.
Special pricing is offered on all volume lighting and ceiling fan orders.

On all large palletized orders, we wait until all products have been received on the order before shipment, unless the customer advises us to ship the order in partial shipments. There is no extra charge for partial shipments.

Home & Commercial Deliveries

Deliveries to residential addresses are provided by Fed-Ex Home Delivery. Deliveries to commercial addresses will be delivered by Fed-Ex Ground. Fed-Ex tracking numbers are automatically emailed at 5PM EST on the day your order is shipped. We can ship via UPS upon request.

If your product is no longer wanted or needed and it has NOT been installed or used, you are welcome to return it under the following guidelines:

• Please print and fill out the RGA Form and include it with the returned product. The return could be delayed or not processed without a completed RGA Form.
• Item must NOT have been installed--no cut wires, not altered in any way, in the original packaging and be in re-sellable condition.
• You are responsible for shipping costs of the return. In most cases, the Postal Service is the most economical shipping option. Whichever method you choose, be sure to note the tracking information so you know when the return arrives back to us.
• Ship to the address at the top of the RGA Form:
  Del Mar Returns
  1526 State Ave, Unit D
  Holly Hill, FL 32117
• Optimally, returns should be returned within 90 days of purchase to avoid delay in credit processing.

Once we receive the product, we will process the return and it will be credited back to the original payment method. Credits typically take 3 to 5 business days to post back to your account, unless returned after 90 days.

If you have any questions about a return please email csr@delmarfans.com or Chat and we will be happy to answer any questions you have.

Del Mar Fans and Lighting backs all our products from damage or defect. If you receive a damaged product or a product you believe is defective, please contact us; csr@delmarfans.com, Chat or call 1-800-724-5501 and we will immediately solve the issue.

**All returns are inspected prior to any credit being issued.**

**Del Mar Fans and Lighting is not responsible for initial or any additional installation charges by any licensed or unlicensed installers.**