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Fixing a Ceiling Fan - Troubleshooting 101

Over the years, we've encountered our fair share of ceiling fan troubles, but we've learned from our experiences and want to share with you what we've discovered along the way. We've compiled our best ceiling fan troubleshooting tips to help you identify and fix the most common ceiling fan problems. As always, use caution when working on your ceiling fan and turn the power off at the circuit breaker box to prevent any injuries.

Common Ceiling Fan Problems

Click on the links below to determine the cause of a ceiling fan problem and how to fix it:

Fan Not Working

If your ceiling fan will not start, use the steps below to determine cause of the problem:

Ceiling Fan Not Working Troubleshooting Tips

  1. Check the circuit breaker to confirm the power is on. If the circuit breaker tripped, reset the breaker. If there are any blown fuses, replace the damaged fuses.
  2. Turn the power off the circuit breaker. Loosen the canopy, check all the wire connections are correctly assembled and secured with wire nuts.
  3. Make sure the fan blades spin freely. Pull the pull chain to make sure it is on.
  4. Confirm the reverse switch is not in a neutral position. Flip the switch several times to lock into position.
  5. Verify the plug connection in switch housing is securely fastened and all color-coded cables are aligned.
  6. If you have the electrical know-how, check the wall switch for power. If you are inexperienced in this area, call an electrician to check the wire connections. An electrician can diagnose the issue at a reasonable cost.
  7. If you are using a remote control, check that the batteries are installed properly and are not dead. Check that the dip switches on the remote and receiver are set to the same frequency.
  8. If you’re using a wall control, check the power to the breaker from your control and try working your ceiling fan manually.
  9. If your ceiling fan is located in a damp or wet environment, confirm the fan and outlet box is UL rated for that environment. While damp-rated and wet-rated ceiling fans can be installed indoors, dry-rated fans should not be installed outdoors as these fans are not equipped to withstand moisture or direct contact with water.

If your ceiling fan is new, go through each of the steps listed above. If the issue is not resolved, contact your ceiling fan manufacturer and explain the problem as this is most likely an issue with the specific model. Many manufacturers offer a limited or lifetime warranty on the ceiling fan.

If you have an older ceiling fan, perhaps it's time to upgrade to a new ceiling fan. See Del Mar Fans & Lighting's selection of ceiling fans online.

Wobbling Ceiling Fan

If your ceiling fan wobbles or shakes, it may be due to several factors such as bent blade brackets, loose screws, or dusty or warped fan blades. Use the steps below to determine the cause of the problem:

Unbalanced Wobbly Ceiling Fan Troubleshooting Tips

  1. Remove any dirt or debris from all fan blades. See Del Mar Fans & Lighting's article on how to clean a ceiling fan for helpful cleaning and dusting tips.
  2. Tighten any loose screws on the light kit, fan blades, motor coupling, downrod, and mounting hardware.
  3. Confirm the hanger ball is firmly seated in the mounting bracket.
  4. Confirm the outlet box is ceiling fan-rated and designed to support the ceiling fan's weight.
  5. Confirm the outlet box is securely attached to a beam or a support brace. If the outlet box is installed directly to the ceiling, this could cause wobbling and eventually damage the ceiling.

If wobbling persists, see Del Mar Fans & Lighting's guide on how to balance your ceiling fan for assistance.

Noisy Ceiling Fan

Many people find the gentle whooshing of a ceiling fan soothing; however, anything louder can be a sign of a serious problem. To determine the cause of your noisy fan, use the steps below:

Noisy Squeeky Ceiling Fan Troubleshooting Tips

  1. If you've recently installed the fan, allow 24 hours for the ceiling fan to adjust.
  2. If your ceiling fan has a light kit, tighten any loose screws securing the glassware. Confirm the light bulbs are firmly threaded into the socket.
  3. If you're using a wall control, make sure the control is not a variable speed type.
  4. If your ceiling fan has an oil bath, check the oil level and replenish oil as needed.
  5. Locate and tighten any loose screws on lower switch housing, blade holders, motor coupling, and downrod. Confirm all pins are firmly in place.
  6. Verify the wire connections are not rattling against each other or the interior wall of the switch housing. Verify wire nuts have not fallen off.
  7. Confirm the canopy is not touching the ceiling while the fan is in operation.
  8. Verify the fan blades are not cracked. If the fan blades are cracked, replace the damaged blades with a new blade set from the same brand as your ceiling fan to ensure compatibility. See Del Mar Fans & Lighting's selection of stylish ceiling fan blades.

Ceiling Fan Speeds Not Working

If your ceiling fan's speed settings are not working properly, you may notice a sharp change in the airflow. To determine the cause of the fan speed malfunction, follow the steps below:

Ceiling Fan Speeds Not Working Troubleshooting Tips

  1. Clean and lubricate the ball bearings
  2. Replace the ceiling fan capacitor

If does not resolve the issue, follow the steps below:

  1. Run the ceiling fan for a few minutes.
  2. Turn off the ceiling fan and allow the blades to come to a full stop.
  3. Feel the motor housing to determine if it's hot (be careful not to burn yourself). If the motor housing is hot, the bearings are shot and the motor needs to be replaced. To replace the motor, contact the ceiling fan manufacturer directly. Many ceiling fan manufacturers offer a limited or lifetime warranty on the motor. To ensure that your ceiling fan will work for years to come purchase a Minka Aire ceiling fan.

Fan Light Not Working

If your ceiling fan is operating correctly, but the light kit fails, use the steps below to determine the cause:

Ceiling Fan Light Not Working Troubleshooting Tips

  1. Check that the light bulb is securely fastened into the socket. Confirm the bulb has not burned out. If so, turn the power off and replace the light bulb. Restore power and resume normal use.
  2. Be careful not to over tighten the light bulb into the socket. This can cause the light bulb to flatten a small tab in the light sockets interior, causing the socket to fail and preventing ceiling fan from powering the light. Turn off the power and use a small knife or screwdriver to pull the tab up.
  3. Inspect the light bulb sockets for charred or burn marks. If so, you may have a short in the wiring and you will need to fix or replace the wiring.
  4. Verify the light bulb's wattage does not exceed the light kit's wattage limit. Some ceiling fans are equipped with a wattage limiting device, which disables the fan's light kit. If so, turn the power off and replace the light bulb, keeping the wattage under the recommended watts. Restore the power and resume normal operation.
  5. Verify the wires in canopy and switch housing are wired properly and secured with wire nuts. Generally, the blue wire controls the light kit.
  6. If you are using a remote or wall control to operate the light kit, confirm the dip switches on the receiver and control are set to the same frequency.

Fan Not Reversing

If you've attempted to reverse your ceiling fan for the winter, but noticed no change in the direction of the fan blades, there could be several causes. Turn off the ceiling fan and allow the blades to come to a full stop before flipping the switch. Follow the steps below to determine the cause:

Ceiling Fan Blades Not Reversing Troubleshooting Tips

  1. Confirm the reverse switch is not in a neutral position. Flip the switch several times to make sure it is the right place.
  2. If you have an older ceiling fan, the switch may be worn out. In this case, replace the reverse switch.
  3. If you are using a remote or wall control to reverse the ceiling fan, confirm the dip switches on the control and receiver are set to the same frequency.
  4. If your ceiling fan is brand new, contact the manufacturer for a replacement fan.

See Del Mar Fans & Lighting's article on how to reverse your ceiling fan.

Fan/Light Turns On and Off By Itself

If your ceiling fan and light kit turn on and off by themselves, don't be alarmed as this is more common than you may think. Use the following tips to identify the cause:

Light Turning On And Off By Itself Issue Troubleshooting Tips

  1. Confirm the circuit breaker is not malfunctioning.
  2. Verify the wire connections are not frayed and are securely connected with wire nuts.
  3. Remote and wall controls often come with default factory settings. So if your neighbors recently purchased a new fan, they could very well be controlling yours. When installing a new ceiling fan, create a unique frequency. See Del Mar Fans & Lighting's article on how to change the frequency on your fan remote.

Airflow Issues

If your ceiling fan is not moving air, use the steps below to determine the cause:

Ceiling Fan Lack Of Airflow Issue Troubleshooting Tips

  1. Confirm the ceiling fan is spinning in the right direction. See Del Mar Fans & Lighting's article on ceiling fan direction.
  2. Verify the ceiling fan is suspended to hang between 7-8 feet from the floor so the air is reaching the ground. Also, a fan that is too close to the ceiling or wall will provide poor airflow. See Del Mar Fans & Lighting's ceiling fan installation guide for additional tips.
  3. Consider using a longer downrod that allows the ceiling fan to hang at least eight - nine feet from the floor.
  4. If you have an older ceiling fan, turn it off for a few minutes and then carefully touch the base to see if it's hot. If so, you may need a new fan motor or bearings.

Do you have a ceiling fan problem that is not listed above? Let us know! Leave a comment below.

Aleem Goolam
MY CEILING FAN WORK OK WHEN U PUT IT ON BUT AFTER 30 MINUTES YOU CANT FEEL THE AIRFLOW AT ALL
February 13, 2014 at 7:23 am
Ronnie J. Moss
The fan part is working fine. The light is blinking like a strobe light. This fan has no dimmer or hand-held controls. It is on a three-way switch. Can't be a short because the st-robing is to uniform. This fan two years old and has been working fine till now.
February 20, 2014 at 12:19 pm
Yira Rawlins-Prins
My ceiling fan stop spinning. I thought it was the switch and I replaced it. After replacement it still doesn't work. What else can I check for in order to get this ceiling fan working.
March 20, 2014 at 6:13 pm
Del Mar Fans & Lighting
Hello Yira, Thank you for the great question. If the ceiling fan is still inoperable after replacing the switch, you will want to examine the wire connections in the fan housing to confirm they are not loose or disconnected. Secure any loose or disconnected wires with wire nuts. You will also want to check the circuit breaker box for any blow or damaged fuses. We hope this help!
March 24, 2014 at 11:50 am
James Ricketts Jr.
When ceiling fan is spinning the wires are spinning also how do I stop the wires from spinning
April 23, 2014 at 1:55 am
Del Mar Fans & Lighting
Hi James, Thank you for the question. In order to better assist you, could you clarify which wires are spinning?
April 23, 2014 at 11:02 am
Earl Clark
what did you find out about the fan problem...I have one doing the exact same thing...what was the fix ?
May 1, 2014 at 8:33 pm
Del Mar Fans & Lighting
Hello Earl, Thank you for the great question. Fan lights may flash on and off for several reasons. The first cause is high-wattage light bulbs. Ceiling fans include limiters that cut off the power when the light kit consumes too much power. Check the owner’s manual for the wattage limit and verify that the bulbs do not exceed the manufacturer’s limit. The second cause is loose light bulbs. Fans vibrate when operating and if the light bulbs are loose, the lights may flash on and off. Check the bulbs are firmly screwed into the socket. The third cause is loose wire connections. Verify the wires in the motor housing are secure with wire nuts. Electrical tape around the wire connectors will keep the connections secure.
May 5, 2014 at 10:18 am
Pat Venier
I have a 25 yr old Dynasty fan that was in a bedroom and was literally soundless, all I could ever hear was the air. I moved the fan to a different bedroom & now the motor kinda has a hum to it which was not there before it was moved. I can no longer leave the fan on at night because of the humming noise. Any idea's on getting my noiseless motor back? Thanks Pat
June 3, 2014 at 12:11 pm
Del Mar Fans & Lighting
Hello Pat, Thanks for the great question. Ceiling fans can make noises for a number of reasons. However, the most common cause is loose screws, wires, or wire nuts. Since you’ve moved the ceiling fan from one bedroom to another, verify that all the screws on the canopy, downrod, motor housing and fan blades are secure. In addition, verify the connections in the motor housing are secure. We hope this helps!
June 6, 2014 at 4:46 pm
Rhonda Swanson Rusk
I have a new Hunter ceiling fan that we installed in a bedroom. The fan has a dimmer switch built into the pull chain of the fan. The electrical source for this fan also feeds a 2 - way switch for our hallway light. The hallway light now pulses on and off and will only work if the fan is turned off. The pulsing stops and a steady light will go if we flip the switch. We are 99% certain this has to do with the dimmer switch in the fan and that set-up. We are trying to figure out how to by-pass the dimmer--any suggestions?
August 10, 2014 at 7:08 pm
Rani Bambrah-Jandu
we have fan 1 year old all of sudden lights stopped working, we change the bulbs and also change the switch but still not working please give us suggestion. Please let me know if fan could be on dimmer switch or not?
August 11, 2014 at 8:57 pm
Del Mar Fans & Lighting
Hi Ranni, Thanks for the question. In this case, we recommend having an electrician look at the ceiling fan. If this is not an option, test to the fan to see if it’s getting any power. If it is, the fan may be defective and you should return the fan to the store where you purchased it for replacement. We hope this helps.
August 21, 2014 at 10:29 am
Del Mar Fans & Lighting
Hi Rhonda, It sounds like you have a complex situation there. Our best recommendation would be have an electrician look at it. If that is not an option you may be able to add another switch for the fan and leave the hallway light on its own switch. We are not sure how you would by pass the fan dimmer unless you simply did not run power to it by not connecting the blue wire that comes out of the fan.
August 21, 2014 at 10:30 am
Megan Ann Anderson
My ceiling fan works great! It's not too noisy, lights work, everything. What happens to us is that the fan seems to wobble for several seconds at a time, and then stop. These wobblings (shakings? Vibrations?) Come suddenly without warning and then stop just as suddenly. It's almost as if someone is walking on the ceiling above the room and is jumping up and down to make the fan shake. Do you know what this is? This happens several times throughout the day. When these shakings are not occurring, the fan works perfectly, it sits flush against the ceiling and has only been installed for a couple months, and until about a month ago we didn't have this problem. Any insights would be appreciated! Thanks!
September 4, 2014 at 1:26 am
Del Mar Fans & Lighting
Hi Megan, Thanks for the great question. Your ceiling fan could be wobbling because it's out of balance, which can be caused by dusty fan blades or bent blade brackets. First, we recommend giving the fan a good dusting. If the wobbling continues, next, check for bent blade brackets and gently bend the blade bracket(s) back into place. If the problem persists, you may need to use a blade balancing kit to stabilize the fan. Most ceiling fans include a balancing kit in the original packaging, but you could purchase one from your local home improvement store. Finally, watch our video on how to use the blade balancing kit: http://www.delmarfans.com/educate/basics/how-to-balance-a-ceiling-fan/. We hope this helps!
September 9, 2014 at 10:12 am
Skip Scianna
A I changed a light in a ceiling fan(has four lights) and I used the wrong type of replacement bulb and it blew all 4 of the lights?? HELP.. Any ideas what I should do next..
September 9, 2014 at 11:42 pm
Del Mar Fans & Lighting
Hello Skip, Thanks for the great question. First, we recommend checking the sockets to determine if they are charred or burned. If they're not damaged, replace the burned out bulbs with new ones. Make sure the wattage does not exceed the manufacturer's recommendation, and do not over tighten the bulbs. If the sockets are damaged, we recommend replacing the light sockets or the light kit altogether. We hope this helps!
September 10, 2014 at 10:27 am
Angela Clark
i have a problem with the speed of my fan, how can i increase its speed...? tri-staterepairs
September 10, 2014 at 3:10 pm
Del Mar Fans & Lighting
Hello Angela, Thanks for the great question. If your ceiling fan is running slow on all speeds, we recommend replacing the capacitor on the fan. The capacitor is a small black box located in the switch housing. Replacing the fan capacitor is a relatively easy and inexpensive fix, but if you’re unsure of where to start, we recommend hiring a licensed professional. We hope this helps!
September 15, 2014 at 10:34 am
Jake Haslebacher
Hello, I have a Hampton Bay ceiling fan. About a year ago, the blades stopped spinning. Oddly enough, the BASE spins and whips the pulley chains against each other and the glass where the bulbs are located. It makes an awful noise and I have to turn it off immediately. Any idea what the heck could cause this BACKWARD type of operation? Google has failed me...for once.
September 16, 2014 at 6:36 pm
Del Mar Fans & Lighting
Hi Jake, You are certainly facing a unique situation. If your light kit is spinning, but the fan blades are not, this could indicate a faulty wiring issue. It could also indicate a hardware issue such as missing screws and bolts in the light kit. We recommend reviewing the wiring and installation. We hope this helps!
September 18, 2014 at 5:00 pm
Jake Haslebacher
Del Mar Fans & Lighting Thanks for the advice! Took the unit apart and found a black wire completely severed. Waiting for an extra hand to help me reattach the twist wire nuts then will test. Fingers crossed. It would appear I owe you one.
September 18, 2014 at 10:24 pm
Del Mar Fans & Lighting
Be safe and best of luck Jake Haslebacher .
September 19, 2014 at 9:37 am
Deborah Mauldin
I JUST NOTICE THAT MY FAN WORKS BUT IT'S LIKE LOW SETTING WON'T WORK.
October 5, 2014 at 11:43 am
Del Mar Fans & Lighting
Hi Deborah, If one or more fan speeds are not working, it may be time to replace the ceiling fan motor capacitor. You can purchase a motor capacitor at your local home improvement store and replace it yourself. We hope this helps!
October 6, 2014 at 4:47 pm
Deborah Mauldin
Del Mar Fans & LightingWELL I AM NO ROCKET SCIENTIST, BUT I KNOW I AM NOT STUPID. HMMM I AM NOT TOO MUCH FOR DOING ELECTRICAL MYSELF THOUGH. I MAY BE DESTROYED,LOL.
October 6, 2014 at 4:51 pm
Vincent Hea
Will other fan remote cause troubleshooting to fan motor
October 25, 2014 at 2:20 am
Del Mar Fans & Lighting
Hi Vincent, Thanks for the great question. One fan remote can affect multiple ceiling fans if they're all set to the same frequency, generally the factory default. We recommend setting a unique frequency for each remote controlled ceiling fan.
October 27, 2014 at 10:38 am
Don Paul
where in Mar Del Plata is there a retailer who sells ceiling fan capacitors ???
November 7, 2014 at 10:42 am
Dawn Shipley
I have a fan I pulled the pulley too hard and it broke off in unit I think. Fan is running cant turn off. Help!
November 12, 2014 at 7:17 am
Del Mar Fans & Lighting
Hi Paul, Unfortunately, we don't know of any local retailers in Mar Del Plata that sell ceiling fan capacitors.
November 13, 2014 at 9:47 am
Del Mar Fans & Lighting
Hi Dawn, We’re sorry to hear you’re experiencing trouble with your ceiling fan. We recommend replacing the fan pull chain using the following steps: 1. Turn the power off the circuit breaker 2. Allow fan blades to come to a complete stop 3. Climb up the ladder to access and remove the lower switch housing 4. Unscrew the nut holding the pull chain and switch in place 5. Pull the switch and determine if you can re-attach the pull chain 6. If so, re-attach the pull chain, place the switch back into place, and re-attach the lower switch housing 7. If not, detach the switch from the housing and replace with a new switch 8. To install the new switch, strip the insulation from the end of the wires and connect wires 9. Place the switch back into the housing 10. Attach the lower switch housing We hope this helps!
November 13, 2014 at 11:57 am
Jb Akers
My hunter fan starts making noise after it runs for awhile how do u no if it needs oil or it is something else
February 12, 2015 at 12:30 pm
Del Mar Fans & Lighting
Hey JB! To check the oil level on your Hunter ceiling fan, bend an ordinary pipe cleaner into a 1/2" long hook and dip it into the fan's oil reservoir. If oil touches the pipe cleaner, your fan has ample oil in it. However, if oil does not touch the end of the pipe cleaner, you'll need to add oil.
February 16, 2015 at 10:42 am
Lisa Mckinney
I Changed the direction switch and turned fan on, it made a pop sound and hasnt worked since, i replaced the speed switch and capacitor and still nothing, whats next?
April 2, 2015 at 9:04 pm
Suida Ali
I have van buren fan 2 years old with light kit. Fan turn off in 20 seconds and light stay on. I turned off wall switch and turn on again, same thing light stay on and fan go off. I tried keep light off, same thing fan go off in 20 seconds, what is the problem.
April 21, 2015 at 4:21 pm
Marie Gabriel Freeman
The blades on my ceiling fan will not turn. It is like they are locked. Needing to know if there is anything I can check and do to fix this.
May 22, 2015 at 8:17 am
Del Mar Fans & Lighting
Hi Marie, We’re sorry to hear you’re having trouble with your ceiling fan and will help as best we can. There are a number of things that could be wrong so we should narrow them down. 1.Is it a new fan? Some manufacturers have rubber stops installed to minimize difficulty during installation. 2.Is it getting power? Check to see if the light works or that you hear a hum sound from the motor. 3.Are the wires connected correctly? Check inside the canopy to ensure the wires are connected properly. 4.Is the reverse switch in the correct position? If there is a reverse switch, ensure the switch is in the correct position – being in between the two positions may not allow power to pass. 5.Does the fan require oil; is it needed? Some ceiling fans require fresh oil to be added intermittently for maximum longevity. 6.Are there any screws missing? Screws may have backed out and be stuck in the ceiling fan motor housing. 7.Do the blades spin freely when the ceiling fan is off, or on? Ceiling fans are made with precision, if the bushing are worn out the motor could be stuck to the side of the motor housing when the fan is turned on. We hope this is helpful!
May 22, 2015 at 10:22 am
Del Mar Fans & Lighting
Hello Lisa, Thanks for such a great question! I understand hearing unknown noises is scary when it comes to electronics and hope I can be helpful. It’s great that you have changed a few of the electrical components, but from what you have described it seems to be the reverse switch that went bad. Sometimes the reverse switch is just far enough to not make the connection needed. Try to snap the reverse switch back and forth between the two positions a few times before trying it again. If when the reverse switch is in the correct position and there isn’t power running through it the motor won’t receive the power needed to run. Try replacing the switch with an on/off to troubleshoot and solve the issue. I hope to be helpful during your troubleshooting! Stay safe and be well, Alex Brown Del Mar Fans & Lighting
May 22, 2015 at 11:01 am
Michelle Ames Cantu
Installed a new ceiling fan with remote. The light works however the fan wont start spinning unless you manually give the blades a push. Any ideas? Thanks!
May 23, 2015 at 12:39 pm
Samantha Jane Field
My ceiling fan and light work but when I try to turn the light off to keep just the fan going, the pull switch doesn't turn the light off, can't even pull it til it clicks. How can I fix this myself without having to call an electrician or someone to help?
May 23, 2015 at 7:18 pm
Del Mar Fans & Lighting
Hi Samantha, Based on the information given it sounds like the switch for your light has gone bad. The pull chain should follow back into the switch housing just above the light kit. Replacing the switch can get complicated, but there are many helpful tips around. I believe the easiest way to go about solving this problem and preventing it fro happening again would be to install a ceiling fan remote. A wireless remote would allow you to control the lights and each fan speed separately without having to pull the string every time, or worrying about having to fix it. Many of the newer remotes are even available as phone apps, so you'll always have control. Hope this helps! -Alex
May 26, 2015 at 10:37 am
Del Mar Fans & Lighting
Hi Michelle, Electric ceiling fan motors create an electromagnetic field when power is pushed them. There is a possibility the bushings in your ceiling fan have gone bad and the magnetic pull created is allowing the motor to stick to the metal motor housing. This would keep the blades from spinning without any restriction. It is also possible for this to occur with sloped ceilings. Replacing the bushings and ensuring the ceiling fan has been installed correctly with relation to the slope of the ceiling will be a simple solution to your frustration. I hope this is helpful! -Alex
May 26, 2015 at 10:47 am
Del Mar Fans & Lighting
Hi Michelle, Electric ceiling fan motors create an electromagnetic field when power is pushed through them. It's possible that the bushings in your ceiling fan have gone bad and the magnetic pull created is causing the motor to stick to the metal motor housing. If so, this magnetic pull will prevent the blades from spinning without any restriction. This problem can also occur when you install a ceiling fan on a sloped ceiling. Replacing the bushings and ensuring that the ceiling fan is installed correctly in relation to the slope of your ceiling may solve your problem. Hope this helps!
May 26, 2015 at 12:32 pm
Del Mar Fans & Lighting
Hi Samantha, Based on the information given, it sounds like the switch for your light has gone bad. The pull chain should follow back into the switch housing just above the light kit. Replacing the switch can get complicated, but there are many helpful tips around. One way to go about solving this and preventing it from happening again would be to install a ceiling fan remote. A wireless remote allows you to control both the lights and the fan speed separately without having to pull the string every time. Many of the new wireless remotes are even available as phone apps, so you'll always have control. Hope this helps!
May 26, 2015 at 12:40 pm
Ali Rezaei
I replaced the Casablanca inteli 3 (w-85) switch last year. Now the only button working is the power button that turns on and off the fan and light at the same time. No other button to control the fan or light work independent.
May 30, 2015 at 5:31 pm
Del Mar Fans & Lighting
Hi Ali, It sounds like the remote is having trouble communicating with the fan. First make sure the remote is installed correctly. Next, clear and reset the memory on the remote. There are instructions on how to do that on our blog here: http://www.delmarfans.com/.../casablanca-inteli-touch.../ There's also a video to help with the first step. I hope this is helpful!
June 1, 2015 at 4:29 pm
Del Mar Fans & Lighting
Hi Ali, With the light in the off position press and hold the light button and don't let it go. The button starts at off and will gradually brighten. When you press the light off and turn it back on it will return to the last setting. To start over, push the light off then push and hold the button again until you're happy with the level of brightness. Hope this helps!
June 1, 2015 at 5:10 pm
Annmarie Schultz
Ceiling fan speed goes from high to low speed skip second speed
June 6, 2015 at 3:57 am
Kelly Prochniak Thole
We replaced the switch for the lights on the ceiling fan and you hear it click but it doesn't shut off the lights. What can we do?
June 7, 2015 at 9:59 pm
Del Mar Fans & Lighting
Hi Annmarie, It sounds as though a capacitor has gone bad. Here are a few ways to tell if there's a bad capacitor: 1) If the motor hums and the blades move freely but wont spin. 2) If the fan won't start but will spin if started by hand. 3) If some or all of the speeds don't work. 4) If the capacitor(small black box located inside the housing) appears to be melted or smells burnt. I hope this is helpful!
June 8, 2015 at 12:47 pm
Del Mar Fans & Lighting
Hi Kelly, If the pull chain was turning the lights on and off prior to it breaking and being replaced the wiring should be an exact replacement. The wiring should be the first thing to check. It seems that it is incorrect. Next, be sure the pull chain is being pulled all of the way out to ensure the switch is actually turning on or off. If neither corrects the issue an electrician will be able to troubleshoot for potential problems.
June 8, 2015 at 1:11 pm
Ruby Santiago
My ceiling fan works really well. For about 30 seconds. It continues to spin at the same speed but then all the cool air is gone.
July 2, 2015 at 6:04 pm
Del Mar Fans & Lighting
Hi Ruby, A common misconception about ceiling fans is that they cool the room when actually they only cool the people that are in the room. The cool, stagnant air begins to circulate when the ceiling fan turns on and your sweat begins to evaporate giving you a cooling sensation. I hope this gives you a better understanding of how the cool air could seem to be "wasted".
July 3, 2015 at 10:07 am
Roger Newman
I installed a DC fan earlier this year, it worked OK for a few months then quit. The light works and the fan will go into "learn" mode and turn both directions for a few minutes then just quits again. Any ideas?, based on the previous answers I suppose it could be a capacitor but it does start the "learn mode"
July 24, 2015 at 12:29 pm
Del Mar Fans & Lighting
Hi Roger, It sounds like there may be an issue with the reciever. I'd recommend taking your model number to the manufacturer. They will assist you with troubleshooting the issue. Feel free to contact us if you need help finding the model number. Sales@DelMarFans.com.
July 24, 2015 at 1:47 pm
Gloria V. Calderon
My celling fan the fan part is not working change switch towice, maybe is the wiring. Need a wire diagram for celling fan model #20461
August 10, 2015 at 9:51 pm
Del Mar Fans & Lighting
Hi Gloria, If there is trouble with the ceiling fan motor, your best option will be to contact the manufacturer. If there is anything we can do to help please send us an email to sales@delmarfans.com.
August 11, 2015 at 9:16 am
Steve Carlo
We had a ceiling fan which worked fine until a loosened the housing so we could paint the ceiling. Then the fan stopped working. I've checked the connections and they are solid, the light turns on. I am wondering if it could be the switch (3 speed) or the motor itself. I would appreciate any thoughts on how to diagnose one versus the other. The switch connections are push in so I cannot short anything without cutting and stripping wires.
August 16, 2015 at 11:51 am
Del Mar Fans & Lighting
Hi Steve, The issue could be as simple as the reverse switch that hasn't been pushes all of the way to one side. Try flipping it back and forth. The way to ensure the three way switch isn't the trouble is to replace it. If the motor itself isn't working(sound but no movement) your next step would be contacting the manufacturer to see about specific troubleshooting. Please contact us if we can help!
August 17, 2015 at 10:17 am
Del Mar Fans & Lighting
Hi Steve, The issue could be as simple as the reverse switch not being pushed all of the way to one side. Try flipping it back and forth a few times to re-establish it's connection. The way to ensure the three way switch isn't the trouble is to replace it. If the motor itself isn't working(ther's sound, from electricity, but no movement) your next step would be contacting the manufacturer to see about specific troubleshooting. Please contact us if we can help!
August 17, 2015 at 10:23 am
Mary Montgomery
Have 2 animation fans and neither one spins very fast on even the highest speed. One is worse than the other and is about useless. Tried adjusting speed with the chain...both are controlled from wall switches.
September 25, 2015 at 7:32 am
Del Mar Fans & Lighting
Hi Mary, We are so sorry to hear about your recent issues. The next thing to do is contact Fanimation directly in regards to this question. They will have more information than we would on this matter and will be able to determine the issue over the phone. Their Tech Support phone number is 888-567-2055. If you have any other questions regarding your products or any others please don't hesitate to give our product specialists a call at 800-724-5501 and press option 1.
September 25, 2015 at 1:58 pm
Mark Dee
Hi...My Ceiling fan works but lights don't...I bypassed the chain and still no lights...(hooked 2 blue wires together) I took lghts down and hooked them direct to electric outlet they light up...I took the chain off and I tested it with the lights off the fan and the pull chain and lights went on & off no problem...(chain part worked ..)This fan has 2 black boxes in it...1- seems to work fan the other...not sure i'm guessing lights...hope you can help me....allwires and connections seem good
October 21, 2015 at 12:17 am
Del Mar Fans & Lighting
Hey Mark, I'm sorry to hear you're having trouble. The way the wires are connected in the ceiling fan canopy seem to be the main issue. The way you want to control your fan(pull chain, remote, always on, etc.) determines the correct wiring connections. In order to check the wire going to the lights, I would recommend switching the blue(light) wire in the canopy to the same hot(power, black) wire the ceiling fan is hooked up to. If it works troubleshoot the wall switch the wire was previously connected to, or leave the wiring the way it is and close it up. If this doesn't fix the issue the manufacturer will need to be contacted. Our sales help can help with that process at sales@delmarfans.com
October 21, 2015 at 10:03 am
Janine N James Lewis
Just installed a new 3 speed fan with light, everything works fine until you put the speed to 3 and the light goes out, any thought?
October 22, 2015 at 4:18 am
Mark Dee
Just want to thank you for your help!!
October 22, 2015 at 8:45 am
Del Mar Fans & Lighting
Hello Janine, With issues regarding the product you are going to want to contact the manufacturer’s tech support which if you can figure out who made your fan we can provide you the number to get in contact. If you have any other questions please let us know at 800-724-5501 option 1 for our product sales specialists. Have a FANtastic day!
October 22, 2015 at 12:27 pm
Joanne Ladd
The pull chain for the blades appear to be stuck . It will not retract. It is just pulled out stuck.....what can I do? I did put some WD-40 but nothing has changed Help.....love my fan.
November 23, 2015 at 5:00 am
Del Mar Fans & Lighting
Hi Joanne, The pull chains, on most ceiling fans, have replacements available through the manufacturer. If you'd like help findng the manufacturer or getting in contact with them give us a call at 800-724-5501
November 23, 2015 at 11:23 am
Alan Schneider
we have 2 outdoor fans with light kits. We use the lights more than the fans but suddenly, BOTH fans' lights AND fan blades don't work. No breakers, tripped, no GFIs tripped. It seemed to have happened to both fans at the same time. Both fans are on the same 1 wall switch. What could have happened?
December 3, 2015 at 9:58 pm
Del Mar Fans & Lighting
Hi Alan, Both fans losing power at the same time leads me to believe it's a power issue and not the fans themselves. If the power leg is coming from an outlet it's possible the outlet, or switch, went bad. An electrician will be able to help you troubleshoot the power-loss. Be well!
December 4, 2015 at 9:38 am
Dick Bridy
I was cleaning the fan, light covers, and a light bulb blew and tripped several circuit breakers. Replaced 2 bulbs and all of the other room lights on the breaker work, but not the fan - help.
December 20, 2015 at 10:47 pm
Mike Krambeck
I'm trying to repair a ceiling fan. Without blades attached, the fan will spin with a little "nudge" to get it going. After I installl the blades no spinning occurs, even though I can hear the motor working. Any advice?
December 30, 2015 at 11:57 am
Del Mar Fans & Lighting
Hey Mike, Thanks for bringing up a great question. If the blades lock up and won't spin there is an issue with the motor. If the blades will spin freely, or spin for a moment when pushed, there is likely a bad capacitor. In either case the manufacturer will be the point of contact to have this problem corrected. Please contact us at sales@delmarfans.com with any further questions, or for manufacturer contact information.
December 30, 2015 at 12:23 pm
Scott Donovan
my ceiling fan made a loud pop and then the lights went out. the fan works but not the light. the wiring all looks good so did it blow a fuse?
January 17, 2016 at 3:05 pm
Del Mar Fans & Lighting
Hi Scott, There are a few things this could be. First, replace the light bulbs with new bulbs. Then, if the lights don't turn on, check the pull chain to ensure it is clicked on. If these don't fix the issue with the lights, turn off the breaker and check inside the ceiling fan light kit for blown capacitors- a burnt smell should give it away. Anything further would require an electrician to check the power coming in. I hope this helps!
January 18, 2016 at 10:04 am
Leonard Geraci
I have a huner fan with lites which worked fine for over a year. suddenly the lites burned out. Ialso had the battery go bad which I replaced. now the fan works but the lites do not work from the remote or manually.
February 9, 2016 at 4:06 pm
Del Mar Fans & Lighting
Hi Leonard, If the lights have new bulbs in them and the remote is not turning them on try pulling the chain. click the pull chain once, then try to turn the lights on. If the lights still dont turn on, an electrician should be able to help ensure the wiring is correct. If there are still issues contact Hunter and allow them to assist with further troubleshooting. I hope this proves to be helpful!
February 9, 2016 at 4:47 pm
Linda Martin
The remote will not turn off the fan or light. The battery is good.
February 16, 2016 at 11:19 pm
Del Mar Fans & Lighting
Hi Linda, Take a look at another of our articles called How to Change the Frequency of Your Ceiling Fan Remote: http://www.delmarfans.com/educate/basics/how-to-change-remote-frequency/ I hope this helps!
February 17, 2016 at 8:47 am
Tommy Hoang
My lights and fan wont work ! I checked the capacitor for any warps, (none) The panel breakers were good. This ceiling light fan is bout 2 years old. Remote controller led button comes on . So im at a loss for words
February 19, 2016 at 7:04 pm
Del Mar Fans & Lighting
Hey Tommy, If neither the ceiling fan nor the lights are working it's an issue with the unit getting power. This could be cause by a wall switch that's turned off, bad breaker, tripped GFCI, or bad wiring. Being only two years old isn't an issue. If you are having issues using the remote control, that could be an issue too. Take a look at our How to Change the Frequency of Your Ceiling Fan Remote article to ensure that's not the issue. You can find it here: http://www.delmarfans.com/educate/basics/how-to-change-remote-frequency/ I hope this is helpful!
February 22, 2016 at 8:58 am
Mike DaBomb
I have Hampton fan , that I control with a remote, in which only the low speed has failed. I have spare remote, same problem. What can it be?
March 2, 2016 at 1:46 pm
Del Mar Fans & Lighting
Hi Mike, With only one speed haing an issue I would have to say a bad capacitor is your issue. Contacting the manufacturer will be the best action from you towards having this issue resolved. If you need help getting part numbers or would like more information feel free to call us at: 1-(800) 724-5501!
March 2, 2016 at 4:03 pm
Jay Bernfeld
my fan works wired direct but not through the remote the receiver only clicks but nothing happens
March 2, 2016 at 9:08 pm
Del Mar Fans & Lighting
Hi Jay, Sometimes the remote and the receiver become out-of-sync. Check out this article to ensure they are programmed correctly: http://www.delmarfans.com/educate/basics/how-to-change-remote-frequency/ I hope this helps!
March 3, 2016 at 10:37 am
Todd Stanton
I have a Casablanca ceiling fan/light, in my bedroom, operated by with power controlled via wall switch and functions controlled via remote control. One of the light bulbs burned out. Now, when I turn on the wall switch, the light come on and I can still control the fan with the remote control but the remote won't dim or turn off the light.
March 5, 2016 at 8:15 pm
Del Mar Fans & Lighting
Hi Todd, Thanks for the great question. If the light bulb that has been replaced is a fluorescent or LED, chances are it is not dimmable. Only incandescent and halogen light bulbs will work with any dimmer. The are only certain fluorescent and LED light bulbs that are able to be dimmed. Check on the light bulb's box if you have it or browse for it in our collection http://www.delmarfans.com/light-bulbs/ and see if it's dimmable.
March 7, 2016 at 10:13 am
Dawn Hamby Barker
Good morning, do you know what would cause the fan motor to rotate when the fan is turned on high speed?
March 13, 2016 at 10:47 am
Del Mar Fans & Lighting
Hi Dawn, I'm not sure I understand the question. The motor housing is spinning, in the housing or at the ceiling? Please call 800-724-5501 before any serious injury occurs.
March 14, 2016 at 12:35 pm
Sumanta Sengupta
My ceiling fan is started running as regulator setting speed after 30 min it running slower like it is off then after 2 min it running as regulator setting speed.After 2 min it running slower after 2 min running faster. Continuing this type of running 2 to 2:30 hours. Then it totally stop. Then i off-on the switch and it started running 2min fast and 2min slow. After 15 min it again stop working. I am install a new regulator but the problem is as usual. What can i do? Please solve my ceiling fan problem.
March 20, 2016 at 4:25 pm
Del Mar Fans & Lighting
Hey Sumanta, Although this is not a very common problem it does happen. I would say it would be a bad capacitor, more likely more than one. The capacitors a regulated amount of power to the motor for each speed. It seems this is being manipulated somehow. I would suggest speaking with the ceiling fan manufacturer for accurate details. I hope this solves your issue.
March 21, 2016 at 11:12 am
Janet Clark Holland
where can I find a ceiling fan speed control balies
March 24, 2016 at 2:37 pm
Del Mar Fans & Lighting
Hi Janet, Here is a Variable Ceiling Fan Speed Control switch: http://www.delmarfans.com/lutron/skylark-white/sfsq-f-ho-wh/ There are also variable speed controls with light dimmers availble by Lutron. I hope this is what you're looking for.
March 25, 2016 at 9:56 am
Leslie Cooley
Ceiling fan was running, I pulled cord to increase speed and blades stopped. I tried clicking again and still blades won't turn. Any ideas as to what happened? The lights work, but after I turned it on, one bulb went out.
April 3, 2016 at 1:27 am
Del Mar Fans & Lighting
Hi Leslie, If your ceiling fan is usually ran from a wall or remote control once you click the ceiling fan the control needs to be turned on once again. 1) Pull the string. 2) Press a speed on the control. 3) Enjoy the breeze.
April 4, 2016 at 10:15 am
Tina Gish
I have a craftmade that is remote controlled. The fan and light work on the control, but the dimmer does not. Is there a replacement part?
April 7, 2016 at 11:12 am
Del Mar Fans & Lighting
Hi Tina, First off make sure you aren't using CFL bulbs. Halogen lights won't dim. If you're using LED or Incandescent bulbs and there is still an issue with the remote Craftmade will be able to help you troubleshoot it further. Craftmade: 800-486-4892
April 7, 2016 at 11:48 am
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